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  • How much is it to ship to my Country?

    For more information on shipping costs, please follow the link below. Shipping Costs

  • Customs & Import Fees

    If you live outside of the EU, you may be susceptible to customs fees. As the customer, you are liable for all import duties, customs and local sales taxes implemented by the country you are a resident of; payment of these fees is required in order to release your parcel from customs. Refusing to Pay Customs If you choose to refuse the customs fee and the parcel is returned back to our Warehouse, a shipping & handling fee will be deducted from your refund. If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more...

  • Where is my order?

    Once your order has been shipped, you will receive a shipping confirmation email from us containing all of your tracking details, including a link to track your order. UK Standard Shipping (2-5 Days) All packages dispatched on a standard shipping service in the UK are sent via myHermes. You are able to track your order on the Hermes website through the link in your shipping confirmation email. Alternatively you can track your order here.  If a delivery is attempted but fails, you will need to contact Hermes directly to rearrange your delivery.   USA Standard Shipping (7-14 Days) Orders are sent using USPS (United States Postal Service). To...

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