Posted on November 22 2016
If you live outside of the EU, you may be susceptible to customs fees.
As the customer, you are liable for all import duties, customs and local sales taxes implemented by the country you are a resident of; payment of these fees is required in order to release your parcel from customs.
Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to our Warehouse, a shipping & handling fee will be deducted from your refund.
If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.